Last updated: September 1, 2025
Protecting your private information is our priority. This Statement of Privacy applies to JuiceDial and governs data collection and usage. By using the JuiceDial application, you consent to the data practices described in this statement.
For the website, self-serve sign-ups, and direct marketing, JuiceDial acts as a data controller. For enterprise accounts where JuiceDial processes data on behalf of a Customer, JuiceDial acts as a processor/service provider under applicable law. Where JuiceDial acts as a processor/service provider, the Data Processing Addendum (DPA) governs and controls in the event of any conflict with this Privacy Policy.
We may collect personally identifiable information including email address, name, phone number, and address.
We collect data from your browser including IP address, browser type and version, pages visited, time and date of visit, and other diagnostic data.
If you enable voice features, we may receive audio, transcripts, call metadata, and interaction logs for providing Services and improving safety.
We use cookies and similar tracking technologies to track activity on our Service. We honor Global Privacy Control (GPC) signals where required by law.
We use collected data to: fulfill the purpose for which you provide it; provide and maintain our Service; notify you about changes; provide customer support; provide analysis or valuable information to improve the Service; monitor usage; detect, prevent and address technical issues; communicate with you; and send you newsletters and marketing materials.
We may share data with service providers who assist us in operating our Service, conducting our business, or servicing you. We do not sell, rent, or lease customer lists to third parties.
We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We determine retention periods based on the nature of the data, purposes for processing, and legal requirements.
Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. By using our Service, you consent to such transfers.
California residents have the right to know what personal information we collect, request deletion of their data, and opt-out of sale/sharing of their information.
EU residents have rights including access, rectification, erasure, restriction of processing, data portability, and the right to object to processing.
Subject to certain exceptions, you may request deletion of your personal information from our records.
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us immediately.
We recognize and respond to Do Not Track signals when required by applicable privacy laws.
If you have questions about this Privacy Policy, contact us at compliance@dialer.juicedmedia.io or by mail at 7969 NW 2nd Street Miami, FL 33126.